FAQ & Funding

Helpful information before you get started

Find answers to some of the things families commonly ask about appointments, funding, and how we work at Talk-Time Speech Pathology.
Appointments

Getting started with therapy at Talk-Time Speech Pathology

No referral is required to get started. Many families contact us directly when they have concerns about their child’s speech, language, or literacy development. If your child does have a referral from a GP or paediatrician, you are welcome to provide it, but it is not necessary to book.
There are some referrals that may allow your child to be eligible for a Medicare rebate. See the Funding options below for more information.
The initial appointment usually involves assessment and discussion. We take time to understand your child’s history, current strengths and challenges, and the goals that matter most to your family. From there, we outline recommended next steps and explain how therapy will be structured. You can learn more about this process on our What to Expect page.
Session frequency depends on your child’s age, needs, and goals. After assessment, we will provide clear recommendations and explain the reasoning behind them so you can make informed decisions.
Our clinic is located at Unit 2, 252 Allambie Road, Allambie Heights NSW 2100. Most sessions take place in our clinic, and we also offer school and preschool visits as well as telehealth where appropriate. If you are unsure whether the location will suit your family, please contact us to discuss.
Yes. In addition to clinic-based appointments in Allambie Heights, therapy may be delivered in school or preschool settings where appropriate, or via telehealth when suitable for your child.

Talk to us about your child’s needs

Reach out to the Talk-Time Speech Pathology team to discuss your child’s communication needs.
Contact us
Fees and policies

Costs, cancellations, and practical details

We aim to be transparent about fees from the beginning. Session costs, assessment fees, and any report writing fees are discussed before therapy begins so you can make informed decisions. For current fee information, please contact our team directly.
Payment is required at the time of your appointment unless another arrangement has been agreed upon.
Payment can be made through Medipass or direct transfer. Our admin team will discuss this with you before your initial appointment.
Families can cancel one therapy session per term and will not incur a cancellation fee. Any cancellations following this will be charged at the full therapy rate.
  • In the event of a cancellation due to sickness, the clinician must be notified by 7 am the day of the appointment. You will be charged 50% of the session fee.
  • Fail to attend: if you do not attend your appointment and do not let your therapist know you will not be coming, the full session rate will be charged.
  • Consistent attendance: If you cancel more than 1 sessions in a term any subsequent cancellations will be charged at the full session fee. Your therapist will discuss with you options of how to use the time for your appointment if you need to cancel for any reason. The time can be used to contact teachers, other therapists, prepare resources for home or school, or meet with a you to discuss ongoing goals.
  • Make-up sessions: in the event of a missed or cancelled appointment, you may be offered the option of a make-up session. This must be scheduled within a week of your regular therapy time and does not replace a subsequent appointment.
Client information is securely stored using Cliniko, our practice management system, and managed in accordance with professional and privacy standards. If you would like further detail about how your information is handled, please contact our team.
Funding options

A range of funding pathways to access therapy at Talk-Time

NDIS

We work with children who are self-managed or plan-managed under the NDIS.

Medicare

With a GP referral and care plan, your child may be eligible for Medicare rebates under a Chronic Disease Management plan or an M10. Please contact the clinic for further information on these plans.

Private health insurance

Depending on your level of cover, you may be able to claim a rebate through your private health fund. We recommend checking directly with your provider.

Learn more

Helpful information before you get started

If you would like more detail about how therapy works at Talk-Time Speech Pathology, the pages below provide practical guidance to help you feel informed and prepared.

What to expect

Learn what happens during assessment, how goals are set, how sessions are structured, and how we work with families and schools to support progress.

Our services

A detailed overview of the communication areas we support, including speech, language, literacy, fluency, and social communication.

Our team

Get to know our speech pathologists and administration team, and learn more about our experience, approach, and commitment to collaborative care.